Legal

Privacy Policy

Effective date: [DATE — set at launch] · Last updated: [DATE]

DRAFT FOR COUNSEL REVIEW — NOT YET APPROVED FOR PUBLICATION. Bracketed items require confirmation by the practice and its attorney before this page goes live.

Who we are

This website, meridianneuro.net (the "Site"), is operated by [LEGAL ENTITY NAME(S) — counsel to confirm entity disclosure] ("Meridian Neuro," "we," "us"), located at 18 Endeavor STE 105, Irvine, CA 92618. This policy describes how we collect, use, and share information when you visit the Site or submit information through it.

This policy covers the Site only. Information you share with us as a patient in the course of care is handled under separate notices and applicable healthcare privacy laws, which you will receive during intake.

Information we collect

Information you provide

When you submit an appointment request or contact form, we collect the information you enter — typically your name, phone number, email address, and the reason for your inquiry. Forms on this Site are provided through our scheduling and communications platform, GoHighLevel, which processes this information on our behalf.

Please do not include detailed medical history in website forms. Website forms are for scheduling and general inquiries; clinical information is collected through our secure intake process.

Information collected automatically

Like most websites, we and our service providers use cookies and similar technologies that collect certain information automatically, including IP address, browser and device type, pages viewed, and how you arrived at the Site. We use:

  • Google Analytics 4 — to understand how visitors use the Site (traffic sources, pages visited, form completions).
  • Meta (Facebook) Pixel — to measure the effectiveness of our advertising and reach people who may be interested in our services.

We configure our analytics so that form submissions are tracked without condition-specific or health-detail parameters. [Counsel: confirm final pixel/analytics configuration and whether a consent banner will be deployed.]

How we use information

  • To respond to your inquiries and schedule appointments
  • To operate, secure, and improve the Site
  • To measure and improve our advertising and outreach
  • To comply with legal obligations

How we share information

We do not sell your personal information. [Counsel: confirm "sale"/"sharing" analysis under CCPA/CPRA given ad-measurement pixels, and adjust this statement and any required "Do Not Sell or Share" link accordingly.] We share information with:

  • Service providers that operate the Site and our scheduling on our behalf (e.g., hosting, GoHighLevel, analytics providers), under agreements limiting their use of your information
  • Legal and safety recipients, where required by law or to protect rights and safety

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you rights over your personal information, including the right to know what we collect, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights.

To exercise these rights, contact us at info@meridianneuro.net or (949) 850-2885. We will verify your request and respond within the timeframes required by law. [Counsel: confirm request-verification procedure, authorized-agent handling, and whether Global Privacy Control signals will be honored.]

Cookies and choices

You can control cookies through your browser settings, and opt out of Google Analytics via Google's browser add-on. Ad-preference controls are available through Meta's ad settings. [Counsel: confirm whether a cookie-consent banner is required for the final configuration.]

Data retention and security

We retain website inquiry information for as long as needed for the purposes described above, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them online.

Not medical advice; emergencies

Content on this Site is general information, not medical advice, and using the Site does not create a physician-patient or therapist-patient relationship. If you are experiencing a medical emergency, call 911.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version.

Contact us

Meridian Neuro · 18 Endeavor STE 105, Irvine, CA 92618 · (949) 850-2885 · info@meridianneuro.net